Information We Collect
We may collect the following types of personal information:
- Name
- Phone number
- Email address
- Appointment request details
- Messages or questions submitted through the website
- Technical website usage data (e.g., browser type, pages visited), if applicable
How We Use Your Information
The information we collect may be used to:
- Respond to your inquiries and questions
- Schedule appointments
- Send appointment reminders
- Provide service-related updates
- Improve customer support and website experience
- Maintain internal records
SMS / Mobile Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS Opt-In Details
When you opt in to receive SMS messages from ATOSK Healthcare Services Inc., the following applies:
- You will receive service-related text messages such as appointment reminders, scheduling confirmations, inquiry responses, and care-related follow-up communications
- Message frequency may vary depending on your interactions and service needs
- Message and data rates may apply depending on your mobile carrier and plan
- You may opt out at any time by replying STOP to any message
- Reply HELP for assistance
- Consent to receive SMS is not a condition of receiving services
- Opt-in consent is collected through clearly labeled, unchecked consent checkboxes on our website forms
Cookies & Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us:
- Understand how visitors use our website (e.g., pages visited, time on site)
- Remember your preferences and settings
- Improve website performance and functionality
- Analyze traffic patterns to enhance content and user experience
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website. We do not use cookies to collect personally identifiable health information. Any analytics data collected is used in aggregate form and is not linked to individual identities.
Communication Disclosure
If you provide your phone number and consent to receive communications, you may receive service-related calls or text messages from ATOSK Healthcare Services Inc. These communications are intended to support your care and respond to your inquiries.
Data Protection
We use reasonable administrative, technical, and physical safeguards to protect the personal information you submit to us. While no method of transmission over the Internet or electronic storage is 100% secure, we are committed to protecting your data to the best of our ability.
Opt-Out Rights
You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. You may also reply HELP for assistance. Opting out will not affect your ability to receive services from ATOSK Healthcare Services Inc.
Contact Us
If you have questions about this Privacy Policy, you may reach us at:
1055 Taylor Avenue
Towson, MD 21286
Suite 207 — Psychiatric Rehabilitation Program
Suite 100 — Outpatient Mental Health Clinic
Changes to This Policy
This Privacy Policy may be updated from time to time. The revised version will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.